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This policy explains how Surrey PA use  the personal information we collect when you use our website.
Your personal data is protected by the General Data Protection Regulations (GDPR)

The European Union’s ('EU') General Data Protection Regulation (‘GDPR’), regulates the processing by an individual, a company or an organisation of personal data relating to individuals in the EU.


It doesn’t apply to the processing of personal data of deceased persons or of legal persons.


The rules don’t apply to data processed by an individual for purely personal reasons or for activities carried out in one's home, provided there is no connection to a professional or commercial activity.


When an individual uses personal data outside the personal sphere, for socio-cultural or financial activities, for example, then the data protection law has to be respected


What is Personal Data?

Personal data is information such as: a name and surname; a home address; an email address, passport numbers.

Personal data is any information that relates to an identified or identifiable living individual or pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data.

Personal data that has been encrypted, randomised or had identity removed, but can be used to re-identify a person remains personal data and falls within the scope of the GDPR.

Personal data that has been rendered anonymous in such a way that the individual is no longer identifiable is not considered personal data. Anonymisation must be irreversible.

The GDPR protects personal data regardless of the technology used for processing.  It also doesn’t matter how the data is stored – in an IT system, through video surveillance, or on paper; in all cases, personal data is subject to the protection requirements set out in the GDPR.

What information does Surrey PA collect and why?

This website provides contact forms and online chat services for people who want to enquire about or engage with Surrey PA.

The information you volunteer when engaging with us, such as your name, email address, phone number and message is retained and processed only for the purpose of communication about Surrey PA personal assistance services and payments.  Information is never sold, given, traded or otherwise provided to any 3rd party merchants by Surrey PA.

In circumstances that dictate sharing of personal information to provide a service – for example making a flight booking, your permission will be sought in advance.

All reasonable steps (such as passwords, security software and encryption, are taken to protect information held by Surrey PA.

The Surrey PA website is hosted by service provider WiX.  Read the WiX Privacy Policy at

Website Cookies

Cookies are text sent to a browser by a website that a user visits.  A cookie file stored by the user web browser allows the user to be recognised anonymously to make the user’s next visit easier.

When a user accesses this website for the first time, consent is sought to send cookies to the user’s browser.

We use cookies provided by 3rd parties Google Analytics and WiX to track user activity so we can understand how visitors use and engage with our website.  This information is anonymous and is used only to improve the experience on this website.  We do not have access to your browser history.  You can find Googles Privacy Policy here:


Testimonials appearing on this website are genuine, although names may be changed or disguised to protect the identity of the client.

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